Privacy Policy

 

 

Last Updated: October 2025

At Technatomy Solutions, we value your privacy and are committed to protecting your personal and organizational data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, use our software platforms (including Stokai ERP, CRM, LMS, and Factory Control System), or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, contact number, job title, and organization details submitted through forms or sign-ups.

  • Usage Information: Device data, IP address, browser type, session duration, and pages visited for performance optimization.

  • Transactional Data: Payment, subscription, or invoicing details for paid services.

  • Business Data: Operational data uploaded or stored by users within Technatomy platforms (ERP, CRM, LMS, FCS).

2. How We Use Your Information

We use collected data to:

  • Provide and improve our products and services.

  • Personalize user experiences across platforms.

  • Communicate updates, service alerts, or promotional materials.

  • Ensure system security and prevent unauthorized access.

  • Comply with applicable laws and regulations.

We do not sell, rent, or trade user data to third parties.

3. Data Protection & Security

We implement industry-standard security practices including SSL encryption, role-based access control, and secure cloud infrastructure. All hosted data is stored on trusted, certified servers with regular audits and access logging to prevent misuse or breaches.

4. Cookies & Tracking

Our website and applications use cookies and similar technologies to enhance functionality, analyze usage, and deliver a personalized experience. Users may disable cookies through browser settings, though certain features may not function optimally.

5. Data Sharing & Third Parties

We may share data only with:

  • Trusted service providers assisting in operations, hosting, analytics, or payment processing.

  • Legal authorities when required by law or to protect our legal rights.

All third-party partners are bound by confidentiality and data protection agreements.

6. User Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Request data portability or account removal.

  • Withdraw consent for marketing communications at any time.

Requests can be made via info@technatomyit.com (or your regional support email).

7. Data Retention

We retain personal and operational data only as long as necessary to fulfill contractual or legal obligations. Upon request or account termination, we securely delete or anonymize all user data.

8. Children’s Privacy

Our services are intended for professional and enterprise use. We do not knowingly collect data from individuals under 16 years of age.

9. Updates to This Policy

Technatomy Solutions may update this Privacy Policy periodically to reflect product or legal changes. Updated versions will be posted on our website with a revised “Last Updated” date.

10. Contact Us

For any privacy-related questions, concerns, or requests, please contact:
📧 info@technatomyit.com
🌐 www.technatomyit.com